{"id":1038,"date":"2017-11-06T16:19:47","date_gmt":"2017-11-06T15:19:47","guid":{"rendered":"https:\/\/hitco.at\/blog\/?p=1038"},"modified":"2020-02-09T13:26:45","modified_gmt":"2020-02-09T12:26:45","slug":"windows-10-v1709-high-definition-audio-controller-code-10","status":"publish","type":"post","link":"https:\/\/hitco.at\/blog\/windows-10-v1709-high-definition-audio-controller-code-10\/","title":{"rendered":"Windows 10 v1709 Fall Creators Update &#8211; Devices fail to load with Code 10: High Definition Audio-Controller &#038; Intel Management Engine Interface"},"content":{"rendered":"<p>Usually I write my Blog-Posts in German, this one is English as I try to report this to Microsoft too and to reach a broader community.<\/p>\n<h2>Environment<\/h2>\n<p>Skylake PC based on&nbsp;Fujitsu D3410-B1 Mainboard with most actual BIOS\/UEFI-Firmware&nbsp;V5.0.0.11 R1.21.0 for D3410-B1x,<\/p>\n<p>Windows 10 Education, 64bit, v1709 running in UEFI\/SecureBoot with BitLocker with TPM 2.0 Protection. Update v1703 to v1709 via WindowsUpdate was done on 05. November 2017. Before installing the Fall Creators Update everything worked smooth and fine.<\/p>\n<h2>Problem<\/h2>\n<p>After Updating to Windows 10 v1709 I noticed that there is no Sound-Output working any more, Device-Manager doesn&#8217;t show up any Sound-Output-Device (neither my <em>Intel(R) Display-Audio<\/em> nor my <em>Realtek High Definition Audio<\/em>). In addition two System-Devices stopped working, Device-Manager shows up &#8222;Code 10&#8220; for:<\/p>\n<ul>\n<li>High Definition Audio-Controller\n<ul>\n<li>&nbsp;PCI\\VEN_8086&amp;DEV_A170&amp;SUBSYS_121E1734<\/li>\n<li>Driver: Microsoft, v10.0.16299.15, Date:&nbsp;28.09.2017<\/li>\n<\/ul>\n<\/li>\n<li>Intel(R) Management Engine Interface\n<ul>\n<li>PCI\\VEN_8086&amp;DEV_A13A&amp;SUBSYS_121D1734<\/li>\n<li>Driver: Intel, v11.7.0.1040, Date 18.07.2017<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>No newer Drivers available in WindowsUpdate, on Fujitsu-Website or on Intel-Website. Devices failed to load with &#8222;Code 10&#8220;.&nbsp;<\/p>\n<p>System works fine, but no sound available. And: System Startup-Time when doing a fresh restart of the system increased significantly (Machine seems to stuck for about 1-2 Minutes at the Boot-Screen still showing the Fujitsu-UEFI-Logo and the loading Windows-Progress &#8222;circle&#8220;), but when waiting with patience the Machine boots and then runs at normal speed.<\/p>\n<h2>Eventlog<\/h2>\n<p>System Eventlog Source <em>MEIx64<\/em>&nbsp;shows several entries with:<br \/>\n<em>&#8222;Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x90000245, FWSTS1: 0x89118306).&#8220;<\/em><br \/>\nas well as &#8222;<em>The Intel(R) Management Engine Interface is being disabled<\/em>.&#8220;<\/p>\n<h2>Solution (Workaround)<\/h2>\n<p>After a while I figured out that this problem is caused by the setting &#8222;Disable new DMA devices when this computer is locked&#8220;. This setting was introduced with v1703 and I enabled it some month ago to protect my BitLocker-Key from DMA-Attacks (<a href=\"https:\/\/hitco.at\/blog\/bitlocker-gegen-dma-angriffe-absichern-win10-creators-update-v1703\/\" target=\"_blank\" rel=\"noopener noreferrer\">see this Blog-Post<\/a>).<\/p>\n<p>When updating to Windows 10 v1709 this setting leads to my described problem.<\/p>\n<p>Countermeasure (Workaround): GroupPolicy Editor (gpedit.msc)<br \/>\n<em>Computer -&gt; Administrative Templates -&gt; Windows Components -&gt; BitLocker Drive Encryption -&gt; Disable new DMA devices when this computer is locked.&nbsp;<\/em><\/p>\n<figure id=\"attachment_1040\" aria-describedby=\"caption-attachment-1040\" style=\"width: 686px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1040 size-full\" src=\"https:\/\/hitco.at\/blog\/wp-content\/uploads\/BitLocker-DMA-Policy2.png\" alt=\"BitLocker DMA Policy (Disabled)\" width=\"686\" height=\"633\" srcset=\"https:\/\/hitco.at\/blog\/wp-content\/uploads\/BitLocker-DMA-Policy2.png 686w, https:\/\/hitco.at\/blog\/wp-content\/uploads\/BitLocker-DMA-Policy2-300x277.png 300w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><figcaption id=\"caption-attachment-1040\" class=\"wp-caption-text\">BitLocker DMA Policy (Disabled)<\/figcaption><\/figure>\n<p>Set this to &#8222;Disabled&#8220; =&gt; reboot the Machine =&gt; Problem is solved, both the Sound and the Intel ME Interface are working again.<\/p>\n<figure id=\"attachment_1041\" aria-describedby=\"caption-attachment-1041\" style=\"width: 775px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1041 size-full\" src=\"https:\/\/hitco.at\/blog\/wp-content\/uploads\/System-Devices.png\" alt=\"Device Manager, System-Devices\" width=\"775\" height=\"501\" srcset=\"https:\/\/hitco.at\/blog\/wp-content\/uploads\/System-Devices.png 775w, https:\/\/hitco.at\/blog\/wp-content\/uploads\/System-Devices-300x194.png 300w, https:\/\/hitco.at\/blog\/wp-content\/uploads\/System-Devices-768x496.png 768w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" \/><figcaption id=\"caption-attachment-1041\" class=\"wp-caption-text\">Device Manager, System-Devices<\/figcaption><\/figure>\n<p>Seems we have to wait for a Patch until this Setting can be reactivated again!<\/p>\n<h2>Send Error Report to Microsoft:<\/h2>\n<p>I reportet this through the Microsoft Feedback Hub, see:&nbsp;<a href=\"https:\/\/aka.ms\/Gg2urj\">https:\/\/aka.ms\/Gg2urj<\/a>&nbsp;<br \/>\nPlease UpVote for this Issue to get if fixed quicker.<\/p>\n<p>Status-Update: Microsoft on 18th of January 2018 published&nbsp;<a href=\"https:\/\/support.microsoft.com\/en-us\/help\/4057300\/devices-not-working-before-log-on-a-computer-running-windows-10-1709\">KB4057300<\/a>&nbsp;as well as a <a href=\"https:\/\/blogs.technet.microsoft.com\/secguide\/2018\/01\/18\/issue-with-bitlockerdma-setting-in-windows-10-fall-creators-update-v1709\/\">Blog-Post<\/a> confirming this problem, but says the Firmware- and\/or Driver-Vendors have to Fix it.<\/p>\n<h1>Finally: Solution Win10 Cumulative Update KB4093105<\/h1>\n<p>On April 23rd Microsoft published <a href=\"https:\/\/www.catalog.update.microsoft.com\/Search.aspx?q=KB4093105\" target=\"_blank\" rel=\"noopener noreferrer\">Cumulative Update KB4093105<\/a> for Windows 10. This Update resolves this Issue, Bitlocker-DMA Protection can be turned on again after applying this Update. <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/4093105\/windows-10-update-kb4093105\" target=\"_blank\" rel=\"noopener noreferrer\">Changelog is provided here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Usually I write my Blog-Posts in German, this one is English as I try to report this to Microsoft too and to reach a broader community. Environment Skylake PC based on&nbsp;Fujitsu D3410-B1 Mainboard with most actual BIOS\/UEFI-Firmware&nbsp;V5.0.0.11 R1.21.0 for D3410-B1x, Windows 10 Education, 64bit, v1709 running in UEFI\/SecureBoot with BitLocker with TPM 2.0 Protection. Update v1703 to v1709 via WindowsUpdate&#8230; <\/p>\n","protected":false},"author":1,"featured_media":1041,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/posts\/1038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/comments?post=1038"}],"version-history":[{"count":18,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/posts\/1038\/revisions"}],"predecessor-version":[{"id":1404,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/posts\/1038\/revisions\/1404"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/media\/1041"}],"wp:attachment":[{"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/media?parent=1038"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/categories?post=1038"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hitco.at\/blog\/wp-json\/wp\/v2\/tags?post=1038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}